FACUA considers the customer service draft bill to be absolutely disappointing

It allows cutting supplies for debts questioned before the administration and delaying responses to claims by a month without setting compensation for exceeding said time. It even eliminates the obligation to have an email.

FACUA.org
Spain-16/11/2021

FACUA-Consumers in Action considers the customer service draft bill that the Spanish Cabinet approved in the first round on Tuesday to be absolutely disappointing. The text allows supply cuts for debts that consumers have questioned before the competent administrations and delaying responses to c

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