FACUA calls on the Government to set up a dispute settlement mechanism for the electricity sector

The association recalls that the regulations require the development of a dispute resolution procedure if the electricity companies are not members of the various consumer arbitration boards.

FACUA.org
Spain-11/06/2021

FACUA-Consumers in Action has approached the Ministry for Ecological Transition and the Ministry of Consumer Affairs to demand the development of a unified dispute resolution mechanism to which consumers can turn to resolve their complaints in the electricity sector.

In two letters sent to

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