Following the CNMC fine of 1.18 million Euros
FACUA recommends users to formally complain about Endesa's fraudulent charges of the new network extensions
The electricity provider charged users as a previous condition for the new electricity supply connection, a service that they should have paid.
FACUA.org
España-23/07/2014
FACUA-Consumers in Action recommends users affected by incorrect charge made by Endesa Distribución for installing a new extension on the network to formally complain and request the refund of the amounts irregularly charged.
According to the Spanish National Commission on Financial
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