The organisation keeps claiming for fines to Administrations
FACUA reports Jazztel and Vodafone as they keep breaking the law by charging their costumers for paper bills
The association claimed for fines on August 2013 to the corresponding Administrations. This illegal practice has been strengthened by the new regulation on consumers' rights.
FACUA.org
España-23/06/2014
FACUA-Consumers in Action is preparing new complaints against telecommunications operators Jazztel and Vodafone as they keep breaking the law by charging 1 euro plus VAT (1.21 Euros) for sending their costumers their paper bills.
The association submitted a claim in relation to this practi
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