FACUA presents its complaint before Data Protection

Tele2 call centre employee provides a password which allows access to the confidential data of their other clients.

A Tele2 call centre employee gave a customer, who called in to retrieve their own password, Tele2's generic password which allows access to any client information.

FACUA.org
España-24/02/2010

FACUA-Consumers in Action have denounced the fixed line telecommunications company before the Spanish Agency for Data Protection (AEPD) for not guaranteeing the security of the personal data of their clients.

The complaint has been presented after an employee of Tele2 gave a member of FAC

Contenido exclusivo para socios