FACUA urges the company to stop this practice
Vodafone threatens customers with illegal penalties of up to 726 Euros for terminating their 'all in one' deal
The British multinational tops the unfair terms chart by inventing the 'reverse penalty': the sooner the customer ends the contract the greater the fine.
FACUA.org
España-23/10/2012
FACUA-Consumers in Action alerts that Vodafone threatens users who unsubscribe from their ADSL, landline and mobile all in one deal with penalties of up to 726 Euros. The association has written to the company urging it to stop engaging in this illegal practice.
FACUA warns that the
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