The Balearic Islands initiate disciplinary proceedings against Volotea for not having a free consumer hotline
After FACUA's complaint, the Minister of Consumer Affairs has considered that the airline violated the law by providing only 902 lines and geographic prefix lines.
FACUA.org
Spain-22/11/2021
Following the complaint by FACUA-Consumers in Action, the Balearic Islands have initiated disciplinary proceedings against Volotea for not offering free consumer service lines on its website – having only 902 telephone lines and geographic prefixe lines -, despite the fact that since Decemb
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