FACUA reports Lenovo for not delivering laptops that it sold on its website with a discount of 94 euros
Consumers were able to purchase said product for days for ¬459.82, instead of the original ¬554. The company has unilaterally canceled the orders on the grounds that it was "a mistake."
FACUA.org
Spain-06/10/2021
FACUA-Consumers in Action has reported Lenovo for refusing to deliver laptops that it was selling on its offer website for 459 euros, a reduction of 94 euros compared to the initial price, claiming that this amount was an error. The complaint has been filed with the Minister of Consumer Affairs and the Minister of Trade and Consumer Affairs of Madrid, as the company has its headquarters in Spain there.
Different consumers have informed the association that Lenovo published an offer from September 23rd to 25th for a Legion 5i laptop with a price of 554 euros and to which a discount voucher of 94.18 euros could be applied, leaving a final price of 459.82 euros. Attracted by this promotion, numerous consumers opted for the product and began receiving confirmation emails from Lenovo
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