A year and a half later, 16 airlines say they will refund flights cancelled by Covid

FACUA considers it shameful that the agreement reached with the Commission is presented as an achievement and, yet, in the vast majority of member states companies continue without being fined for breaking the law.

FACUA.org
Spain-01/10/2021

Almost two years after the start of the pandemic caused by the Covid-19 virus, the 16 main airlines operating in Europe have committed to comply with the law, that is, to refund canceled flights in seven days even if consumers decided to accept a voucher for its amount because they were offered no other option.

FACUA-Consumers in Action considers it shameful that the agreement reached between the Commission and the airlines is presented as an achievement and that, however, in the vast majority of the member states no fines have been imposed on airlines for violating current legislation after flight cancellations due to Covid-19. «I am glad that most of the delay in reimbursements has been eliminated and that all the airlines concerned have committed to solving t

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