Bank of Spain 'forgets' that the directive on basic payment accounts includes the right to withdraw money at branches

The Ministry of Consumer Affairs has not even replied to the complaint filed by FACUA against CaixaBank fifteen months ago.

FACUA-Consumers in Action denounces the Bank of Spain’s (BdE) refusal to fine CaixaBank for violating legislation on basic payment accounts, which are free for low-income consumers, while the Ministry of Consumer Affairs has ignored the matter by failing to respond to a complaint filed by t

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