FACUA reports Netflix: the price increase on its plans violates consumer legislation
The company does not base this increase on any valid reason included in the contracts it enters into with consumers.
FACUA.org
España-04/11/2021
FACUA-Consumers in Action has reported the Netflix streaming platform for carrying out a unilateral increase in its rates without justifying it on valid reasons expressly included in its contracts with consumers. The complaint has been filed with the Minister of Consumer Affairs and the regional consumer protection authorities.
Since last October, Netflix began to inform its customers that it was going to make a unilateral modification of the prices of two of its plans: Standard and Premium. Specifically, the first goes from 11.99 to 12.99 euros, while the second rises from 15.99 to 17.99 euros. An increase of one and two euros per month, respectively. The company i
Contenido exclusivo para socios
