FACUA urges Brussels to require more transparency from the hotel and flight sector in their 'online' prices
The European Commission has asked Google to provide search results with the final price and to state how they are ordered. The association denounced Trivago in 2019 for how it positioned hotels.
FACUA.org
Spain-30/07/2021
Following the statement from the European Commission on its request from Google for more transparency in the results of hotel and flight searches, FACUA-Consumers in Action believes that Brussels should go further and extend the requirement to all companies in the tourism sector.
Brussels has sent a letter to Google to demand more transparency in hotel and flight searches, so that users know how the results are ordered and are always shown the final price. This request comes after an inspection by the Consumer Protection Authorities of the Netherlands and Belgium.
However, although it values this requirement positively, FACUA reminds the Commission that there are other companies that habitually engage in these practices. In 2019, the association already denounced the opera
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