New judgment: Vueling ordered to refund a FACUA member the surcharge he paid to fly with hand luggage

The 2nd Commercial Court of San Sebastian has ordered Vueling to refund an member of FACUA Euskadi the 11 euros he had to pay in order to travel with his hand luggage on board the plane [See ruling, in Spanish only].

This is a new court decision in favour of consumers following the 179 million fine imposed on five airlines by the General Secretariat for Consumer Affairs and Gambling as a result of complaints that FACUA has been filing for years. This type of lawsuits do not have any cost for the user, as it is not compulsory to bring them with a lawyer or solicitor.

Javier A. R. bought a flight with this low-cost airline to fly from Barcelona to San Sebastian on 5 November. The ticket cost him 48 euro