Ryanair compensates a FACUA member 400 euros after a three-hour delay on a flight to Ireland

The airline refused to pay the compensation required by EU rules in the event of delays on the grounds of alleged "weather conditions" which it never substantiated.

FACUA.org
Almería-07/04/2021

Following action by FACUA Almeria, Ryanair has compensated a passenger with 400 Euros whose flight from Malaga to Cork (Ireland) was delayed for three hours due to alleged «adverse weather conditions» that were never proved. The airline has taken a year and a half to pay her the automatic compensation required by European rules in the event of cancellations and delays.

Marina R.R., a resident of Almeria, was due to travel from Malaga to Cork, Ireland, in August 2019. Once at the airport, the airline reported a delay in the departure of the flight, which finally arrived at its destination three hours later than scheduled.

On her return from the trip, the user decided to turn to FACUA Almería to help her claim the compensation she was due for

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