Santander returns 2,930 euros to a FACUA member fraudulently charged on a cryptocurrency website
The entity only initially agreed to reimburse her 577 euros of the 3,500 they charged her without her authorization.
FACUA.org
Euskadi-04/08/2021
Following the action of FACUA Euskadi, Santander bank has returned the 2,930 euros that had been fraudulently extracted from a client’s two checking accounts through the cryptocurrency trading website CoinMama. The bank initially limited itself to reimbursing her only 577 euros of the 3,500 they charged without her authorization.
On February 2, Nereida Ruiz Bilbao, a resident of Vizcaya, realized that five unauthorized charges had been made to one of her checking accounts as a result of alleged online purchases through CoinMama, a cryptocurrency trading page. The total amount subtracted was 2,194.50 euros.
On the same date, there were three other unauthorized charges in an account that Nereida shared with her mother, associated with
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