What consumers complain?
Telecommunications, electricity and bank services, the three sectors with the most complaints by FACUA during 2009
Spectacular increase in enquiries and complaints. FACUA and their regional organizations handled 54.371 complaints, as well as 1.200 court appointed complaints.
FACUA.org
España-26/01/2010
FACUA-Consumers in Action processed in 2009, a total of 54,371 actions and complaints (see table) in their central headquarters, their organizations and their territorial offices, according to their annual report What Consumers Complain?
The figure has experienced a dramatic increa
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