Seven users out of every ten criticise the big difference between the final price of tickets and those advertised
91% of those surveyed by FACUA believe that authorities don´t protect their rights in the air industry
Ryanair is the leading company when it comes to malpractice according to 76% of the users consulted, rising by five points since the poll carried out by the association last year.
FACUA.org
España-31/12/2013
Nine users out of every ten feel that their rights as consumers in the air industry are not being protected by authorities. 43% considers checks on the practices of airlines to be insufficient and the remaining 48% think there is an absolute lack of control.
These are data collected by
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