4th National Survey on the quality of airlines

93% of Spanish passengers think the Ministry of Public Works and Transport is failing to control airline frauds

According to 7 out of 10 consumers, Ryanair happens to be leader in abuses. 85% of those who claim compensation after being hit by a cancellation or a long delay don't receive the required amount.

FACUA.org
España-02/08/2012

93% of passengers believe that the Ministry of Public Works and Transport is not guaranteeing a proper and fair protection of consumer rights: 57% think the control on airline irregularities is inadequate, while 36% think there is no control whatsoever.

This has been shown by the 4th Natio

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