Icelandic volcano Grimsvötn
Airlines must assist passengers and also refund tickets in case of cancellations due to the volcanic cloud
FACUA reminds that it must be a complete refund, including supplements, extra charges and fees. The airlines must also provide food, drink and accommodation if needed.
FACUA.org
Europa-24/05/2011
FACUA-Consumers in Action reminds that in case of a flight cancellation due to the ash cloud from Icelandic volcano Grimsvötn, airlines must refund the total price of the tickets to those affected. This should be made to all those who request it, even if they no longer wish to make the journey. A
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