Complaints made by FACUA in 2018 resulted in 4 million euros in fines

The biggest fines were those issued by Andalucia to Movistar (1.53 million euros), Vodafone (797,502 euros) and Orange (767,602 euros). Following those, the 600,000 euro fine placed on Facebook and WhatsApp by the AEPD (Spanish Data Protection Agency).

FACUA.org
España-23/01/2019

Throughout 2018, complaints that FACUA-Consumers in Action put before various public administrations, against companies which have committed large-scale fraud and illegal practices at the expense of their customers, resulted in over 4million euros in fines.

FACUA has kept a tally of fines

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