Endesa pays FACUA Cordoba member 5000 Euros for wrongfully passing their details onto the free market without permission
FACUA demanded that Endesa return the money that they had wrongfully charged over five years, a period in which they had been charging the rate of the free tarif without the customer's knowledge.
FACUA.org
Córdoba-25/09/2019
After FACUA’s intervention, Endesa Energy SA has reimbursed 5009 Euros to a customer whose details they passed onto the free market’s regulated PVPC tarif which was maintained for five years, without her express consent.
Olga R.A., Cordoba, originally registered
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