Request issued to the CNMC, Aecosan and regional consumer authorities

FACUA calls for an investigation into which companies are profiting illegally from 902 lines and denounces 16 providers of these lines

Legislation prohibits the use of these customer service and information lines to provide remuneration for the called party.

FACUA.org
España-05/02/2015

FACUA-Consumers in Action has requested consumer and telecommunicatons authorities to open an investigation in order to find out which companies are profiting illegally from using customer service lines with the 902 prefix in order to appropriate a percentage of the amount paid by users for calls

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