Due to a flat rate calling plan that was never requested or signed up

FACUA gets Orange to refund 856 Euros after eight years charging bills to a deceased person

The late husband of FACUA's associate María Luisa Jiménez was legally incapacitated when the operator started charging him in August 2004.

FACUA.org
España-29/05/2014

FACUA-Consumers in Action has managed to solve the fraud suffered by María Luisa Jiménez Martínez, an 85 years old user who was refunded 865 Euros by Orange. That is the amount her late husband was charged from August 2004 to December 2012. The line holder, passed away

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