FACUA rejects the draft bill on Alternative Dispute Resolution for consumer controversies
The proposed law limits consumers' rights and guarantees, creates obstacles to access the arbitration system and produces a greater imbalance in the relation with the companies.
FACUA.org
España-15/07/2015
FACUA-Consumers in Action rejects the draft bill on Alternative Dispute Resolution (ADR) for consumer controversies which incorporates the Directive 2013/11/EU of the European Parliament and of the Council in Spanish Legislation. The proposed law limits consumers’ rights and guarantees, cre
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