Complaints submitted in five autonomous communities

FACUA reports 15 retailers for having high cost customer service phone lines

They facilitate 901 and 902 lines for enquiries, complaints and hiring some specific services, breaching the law. The association requests fines to consumer protection authorities.

FACUA.org
España-12/06/2017

FACUA-Consumers in Action has reported 15 retailers for breaching the law by facilitating consumers high cost customer service phone lines for enquiries, complaints and hiring specific services. Those reported are: El Corte Inglés, Dia, Worten, Hipercor, Eroski, Leroy Merlin, Conforama, Su

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