Will they end up being like the Telecoms?
FACUA reports a number of errors and misleading offers from telephone information services of electric and gas companies
Many teleoperators promise cheaper rates when in reality they are more expensive than the rates fixed by the Government. Six out of ten teleoperators are not able to clarify the rates they offer.
FACUA.org
España-18/02/2011
FACUA-Consumers in Action has conducted an analysis of telemarketing services offered by the main distributors of electricity and gas: Iberdrola, Endesa, Gas Natural Fenosa, Hidrocantábrico and E.On.
FACUA has detected a number of errors, a lack of transparency and misleading informatio
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