807 telephone number
FACUA reports Iberia airline for using a new 807 telephone number for customer services line despite the Ministry of Industry, Tourism and Trade ruling that bans this practice
FACUA criticizes the slow response and lack of action from the Secretary of State for Telecommunications and asks for immediate action and the imposition of an exemplary penalty on Iberia.
FACUA.org
España-24/01/2011
FACUA-Consumers in Action has denounced Iberia for using a new fee-based telephone line at 807 117 111 and earning a profit from this customer service line despite this practice being prohibited by the Ministry of Industry, Tourism and Trade. This Ministry made the airline remove the previous num
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