Number portability
FACUA reports The Phone House for charging users 50 Euros when they cancel their number portability requests
It's an abusive practice that goes against legislation on trade and consumer protection.
FACUA.org
España-16/06/2011
FACUA-Consumers in Action has reported the telecoms chain The Phone House for penalising users who cancel their phone number portability requests.
In its terms the company states that «number portability requests will incur a deposit of 50 Euros administration fee which will be returned
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