It transferred the user's information to a debt collector
FACUA reports Vodafone to AEPD for requesting a user to pay 1,800 Euros of a debt that had already been nullified in arbitration
The user had enabled a service of 85 Euros usage limit for his line but he received bills for ten times that amount.
FACUA.org
Huelva-23/05/2013
FACUA-Consumers in Action has reported Vodafone to the Spanish Data Protection Agency (AEPD, according to its initials in Spanish) for requesting a user to pay 1,800 Euros of a debt that had already been nullified in an arbitration award.
Despite the arbitration award, which is equivalent
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