Governmental and regional consumer authorities' inaction
New energy scam: pretending to be FACUA representatives to change electricity and gas contracts
Sale representatives are visiting customers' homes using the excuse that they are processing a refund of supposed amounts of money that was illegally charged.
FACUA.org
Spain-26/01/2016
The new scam used by sales representatives from major energy companies: pretending to be a representative from FACUA-Consumers in Action in order to change contracts. Users therefore have their rates altered, which are generally more expensive.
Various FACUA members have alerted of the hom
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