Facing indifference from the Setsi
Posing as the phone lines of companies like Orange or Caixa to charge 4 Euros just to hang up
FACUA demands the immediate removal of two phone numbers and the imposition of fines for using Google search results to give false phone numbers. Three months after the organisation's report, the numbers continue in use.
FACUA.org
España-12/06/2013
On searching the contact numbers for companies such as Orange, Amazon, or the bank La Caixa, instead of the actual numbers, Google search results lead users through customer service lines which charge 4 Euros just for hanging up the phone.
FACUA-Consumers in Action has seen how from these
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