Ryanair is the airline that commits the most abuses, according to 7 of every 10 users surveyed by FACUA

Ryanair is the airline that commits the most abuses, according to seven of every ten users surveyed by FACUA-Consumers in Action in its campaign #Aeroderechos, developed to alert passengers to the irregularities that occur in the sector and encourage them to demand the fulfillment of their rights.

71% of passengers consider the Irish airline to be the leader of abuses, consisting of eleven points from the survey conducted by FACUA last year. In second place by a huge distance is Iberia, mentioned by 10%, below the 13% of the previous survey.

The association has launched the web page FACUA.org/aeroderechos, in which passengers can find answers to thirteen questio