Two days for the phone line and up to six if broadband is included

Time span for fixed line portability reduced; but still no compensation if it isn't carried out

FACUA criticises the fact that, as with mobiles, the ruling doesn't establish the right to compensation for consumers that may suffer delays or portability problems.

FACUA.org
España-11/11/2013

Since this Monday, the 11th of November, the portability of fixed telecom devices will have to be made within two days of the consumers request if it is just for a phone line and a maximum of six if it includes broadband. In mobile telecommunications it ha

Contenido exclusivo para socios