Vodafone is the most reported company by FACUA
Misconduct and fraudulence in the telecommunications industry account for one in three complaints, which in 2010 reached a record high due to the passive attitude of the Government and authorities in autonomous regions.
FACUA.org
España-03/02/2011
Over the past year Vodafone has been the most reported company by FACUA-Consumers in Action.
Misconduct and fraudulence in the telecommunications industry account for one in three complaints filed by FACUA. The number of complaints reached a record high in 2010 reaching 32%, five points higher than the previous year, as a result of the passive attitude shown by the Government and authorities in autonomous regions.
37% of those affected by misconduct or fraudulence in the telecommunications industry that went to FACUA for advice or to file a complaint were having problems with the British multinational Vodafone.
Receiving the second most number of complaints was the Spanish company Movistar, with 32% of queries and complaints regarding telecommunications. The thi
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