99% believe that authorities protect their rights very little or not at all
Vodafone repeated last year´s result of being the mobile phone operator least valued by its customers, according to FACUA´s #encuestamóvil 2013
Half of those users who registered on the phone with a mobile company never received the written version of the contract. 50% of those surveyed who have a binding contract deny that they were informed about the amount of associated penalty.
FACUA.org
España-13/12/2013
Vodafone is valued to be the worst mobile phone operator by its customers again this year. This is one of the conclusions of the 7th user survey about the quality of mobile telecommunications companies, carried out by FACUA-Consumers in Action (see table).
Some data stand
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