FACUA advises Ukrainian residents in Spain on their consumer rights

Fled the war in Ukraine? Building a future in the EU? You and your family are protected by EU consumer protectionlaw for the duration of your stay in the Union. This set of laws keeps dangerous products off the market and makes sure you are treated fairly whether you’re buying clothes online, electricity for your home or signing a mobile phone contract. We’ve teamed up with the European Commission to roll out a campaign across Spain to make sure you are aware of your rights and know how to use them.

Consumer rights protect and empower everyone

EU consumer law is there for you whether you’re buying goods or services online or in a brick-and-mortar shop. It:

• Protects you when you spend money.