Five months later, the CNMC investigates electricity companies for not issuing bills or for doing so with errors

Five months after the start of the irregularities, the National Commission of Markets and Competition (CNMC, according to its initials in Spanish) has announced the start of the investigation that FACUA-Consumers in Action demanded in September. This investigation concerns the behavior of the electricity marketers and distributors that have not issued millions of bills or have done so with errors.

The association approached the CNMC to ask them to assess whether the companies had acted negligently in the face of the enormous billing chaos to which users have been victims.

The origin of the anomalies is that the distributors have been unable to adapt to the new system of