Nearly seven out of ten airlines analysed by FACUA showed irregularities in the sale of ticket

Ryanair is the airline that has received the most complaints through FACUA.

FACUA.org
España-15/02/2011

The vast majority of airlines operating in Spain are guilty of irregularities in the sale of tickets. Twenty-four of the thirty-seven airlines analysed by FACUA-Consumers in Action, nearly seven out of ten, advertise lower prices for tickets than what they eventually charge users.

FACUA criticises the lack of a strong response from the Spanish Government and the autonomous regions faced with these irregularities that occur in the aviation sector, which are worth millions of Euros . The lack of robust sanctions constitutes a neglect that is not only stopping the level of irregularities from falling, but in fact allowing them to rise.

As a result, over recent years numerous complaints lodged by FACUA against companies have been met with indifference from the autonomous r

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