Starting the 1st August
FACUA denounces Movistar for illegally charging postage when exchanging faulty parts
The company will charge clients the shipping to replace the remote control of its decoder. The association warns that this practice violates regulatory legislation.
FACUA.org
España-02/06/2016
FACUA-Consumers in Action is denouncing Movistar for trying to illegally charge its clients postage costs for exchanging defective parts of their installations.
The association has submitted a claim before various consumer authorities, amongst these, the General Directorate of Consumer Aff
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