FACUA gets Orange to dismiss 2,700 Euros in roaming charges placed on customer traveling in Morocco
The company hadn't informed the user of the extra charges that would be applied, and didn't suspend the service after exceeding the maximum legal limit of 60.50 Euros.
FACUA.org
España-14/01/2019
Orange has dismissed a 2,739 Euros roaming charge unfairly placed on a FACUA member following a trip he had made to Morocco.
At the end of September 2017, Manuel V.T., from Seville and living in Madrid, received a bill from his phone company, Orange, charging him 2,739.33
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