Movistar, Vodafone and Orange
FACUA reports main mobile operators for pocketing the balance on expired prepaid Simcards
Legislation considers unfair the terms sanctioning the loss of the amounts paid in advance.
FACUA.org
España-18/11/2009
FACUA-Consumers in Action has reported the main mobile phone companies to consumers’ authorities for pocketing the balance on prepaid Sim cards, when users fail to top up by a certain date.
Apart from disconnecting the line, if customers do not top up their cards at least once in sev
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