Phone House, forced to replace a mobile to actor Sergio Pazos after refusing as he didn't report its theft in 48 hours

Thanks to FACUA-Consumers in Action, Phone House (Carphone Warehouse) has been forced to replace a mobile phone to Spanish actor and TV host Sergio Pazos. His mobile phone was stolen and it was insured, so he was entitled to a replacement of the handset, according to the insurance policy.