3rd NATIONAL SURVEY ON QUALITY OF AIRLINES
Six out of ten passengers believe Ryanair commits more abuse than any other airline
87% of users surveyed by FACUA, nine percent higher than last year, think that the Ministry of Development does not do enough to protect their rights.
FACUA.org
España-22/06/2011
The Irish company Ryanair is the airline that commits the highest amount of consumer abuse, according to 60% of passengers surveyed by FACUA-Consumers in Action. A long way off in second place is Iberia, with 13% of users citing it as the airline that commits the most consumer abuses.
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