Complaints against telecom and energy providers skyrocket to reach a historic high

Complaints against telecommunication and energy suppliers have skyrocketed again in FACUA-Consumers in Action in 2014’s first semester balance, reaching a historic high.

First half-year balance What are consumers’ most frequent complaints? (figures in Spanish, here), presented on a press conference by the association this Tuesday, shows that 37.6% of the total amount of complaints were about telecommunication companies, 19.3% about banks and financial corporations, and 11.2% about energy suppliers.

FACUA’s figures show that The kings of fraud belong to three key sectors for consumers. Nor the Central Government nor the autonomous communities